All travel is on a space available (standby) basis only. Booking may be done in advance. However, no booking confirmation is provided. Acceptance on the flight will be done at the airport subject to available seats and booking priority.
IndiGo staff members (domestic and international), IndiGo call center employees, employees of the level of ‘Officers’ and above of Agile Airport Services Private Limited (a wholly owned subsidiary of IndiGo), employees of international ground handling agent (GHA) and general sales agent (GSA) who are 100% dedicated to IndiGo work (“Eligible Staff”).
No seniority applies; IndiGo Travellers will be accepted at the check-in counters only, based on their date and time of booking for the flight. The first booking (determined by date/time of reservation) shall receive priority.
Eligible IndiGo Staff must present a valid company photo ID at check-in. IndiGo Travellers who are not IndiGo employees may travel without the IndiGo employee. IndiGo employee photo Id is not required, however a valid photo id must be presented in order to be able to undertake the travel.
Attire must be well groomed, clean, neat and conservative appearance at all times.
Tidy denim jeans, around knee length dress / shorts, including denim are acceptable.
Employee is not expected to change into clothing that does not meet the appropriate dress code once an employee has been accommodated on a flight.
If an employee leaves IndiGo or otherwise ceases to be Eligible IndiGo Staff, his/her travel benefits terminate on the final day of employment. Any future travel will be cancelled and any money paid to IndiGo for that travel will be refunded.
It is mandatory to pay the ticket fare in advance through IndiGo website http://book.goindigo.in or by calling the call center on 0124-4973838 using a credit card
Only ancillary payments like excess baggage, seat etc. can be paid at the airport through digital payments
Staff may cancel or rebook; no rebooking fee will apply. Any balance remaining will be transferred to a credit account to be used within 12 months. Please note: if you are unable to travel within twelve months, simply rebook again before the time elapses, and the time period will be extended an additional 12 months from the time of rebooking.
IndiGo staff who have booked and paid but are unsuccessful in travelling due to a full flight and wish to travel on the next available flight may make a booking on the SLT app or website for the next possible flight. In case the staff doesn’t want to travel / or has not been able to travel and has already paid, they can cancel the flight from the SLT website or mobile app and the money shall be credited back to the card that was used to make the payment. No cancellation / rescheduling fee will be charged.
Adding an infant of the employee to a PNR can be done by following ways: